General FAQs

398 BDT FAQ – Answers to the most frequently asked questions

Whether it's payments, betting, account security, or cricket betting rules – the most frequently asked questions about 398 BDT are answered here in plain English. Search below or select a category.

7 Q&As Fully in Bengali Updated: January 2026
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What would you like to know about?

The most frequently asked questions about 398 BDT — all in one place

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Cricket Betting

How to bet on cricket matches, how to read odds, and what happens if a match is cancelled – all answered here.

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Security & Privacy

Learn how your personal information and money are kept safe, including our SSL encryption and data policy.

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Odds & Bet Calculations

Learn how to easily understand decimal, fractional, or localised odds formats for Bangladeshi bettors.

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Withdrawals & Fees

Find out how long withdrawals take, whether any fees apply, and the maximum amount you can withdraw.

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Still have questions?

If you don't find your answer here, email us at support@398bdt.com or chat with us directly via live chat.

398 BDT uses multiple layers of protection to keep members' personal data and funds secure.

Data Security: The entire website runs on SSL/TLS encryption — that's what the padlock icon in your browser's address bar indicates. When you enter your name, mobile number, or password, the data travels to the server in encrypted form and cannot be intercepted. Passwords are never stored in plain text; only an encrypted hash is kept.

Funds security: Member balances are held separately from the company's operational funds. KYC verification is carried out at the point of withdrawal to ensure that only the account holder can access their funds.

Extra security: OTP verification is triggered when logging in from an unrecognised device. Entering the wrong password multiple times will temporarily lock your account. The system automatically flags any suspicious transactions.

For full details on our privacy policy, Privacy Policy View the page.

The minimum deposit at 398 BDT is just ৳100 (one hundred taka)This has been set with Bangladeshi bettors in mind – you don't need a large amount to get started.

Minimum by method:

  • BKash: minimum ৳100
  • Nagad: minimum ৳100
  • Rocket: minimum ৳200
  • DBBL Bank Transfer: minimum ৳500

New members get a 100% Welcome Bonus on their first deposit – deposit ৳100 and get an extra ৳100 in bonus, up to a maximum of ৳5,000. Deposits are usually credited within 1–5 minutes. If it takes longer than 30 minutes, contact us via live chat with your transaction ID.

For matches that are cancelled or abandoned, 398 BDT follows the rules below:

If a match is cancelled before it starts: All bets are cancelled and the full stake is returned to your account. Your balance is usually updated within 2–6 hours.

If a match starts but is abandoned midway: Depends on how much of the match has been played.

  • In cricket, if less than 50% of the scheduled overs are played, bets are generally voided and stakes are refunded.
  • If 50% or more of the match has been played, the result may be determined via the DLS method, and bets will be settled accordingly.
  • Once the official result is declared, it is final.

Tournaments with a Reserve Day: If the match is played on the Reserve Day, bets remain valid and are not cancelled.

To check the rules for a specific match, click the info icon next to that bet.

Getting started with cricket betting at 398 BDT is simple. Once you log in, Sports Betting Go to the section and select "Cricket".

Most popular bet types:

  • Match Winner: Bet on which team will win. The simplest bet there is.
  • Toss Winner: Who wins the toss.
  • Total Runs: Whether the total runs in a match will be over or under a set number.
  • Live Betting: Bet on the outcome of each over while the match is in progress.
  • Top Batter/Bowler: Who will score the most runs or take the most wickets.

Steps to place a bet: Click your preferred match → select bet type → enter amount → confirm the bet. Once placed, all details will appear on your betting slip.

IPL, BPL, T20 World Cup, and Test matches — all formats are available for betting. To view live odds for ongoing matches, Match Odds View the page.

Withdrawals from 398 BDT typically take No extra feesHowever, if your mobile banking service (bKash/Nagad, etc.) charges a receiving fee, that is subject to their own terms.

Withdrawal limits:

  • Minimum withdrawal: ৳300
  • Daily maximum: ৳50,000
  • Weekly maximum: ৳2,00,000

Processing time: Usually 15 minutes to 2 hours. Unverified accounts may take 1–3 business days.

Withdrawal conditions: KYC verification must be completed before your first withdrawal – verify your identity using your National ID. Winnings from bonuses may require meeting wagering conditions before they can be withdrawn.

For more details Payment View the page.

398 BDT is primarily Decimal Odds This format is the most familiar and straightforward for bettors in Bangladesh.

How it's calculated:
Total payout = stake × odds

Example:
You place a bet of ৳1,000 at odds of 1.85.
If you win, you receive: ৳1,000 × 1.85 = ৳1,850
Profit: ৳1,850 − ৳1,000 = ৳850

What the odds number means:

  • Odds 2.00 = your money doubles, 50-50 chance of winning
  • Odds 1.30 = lower profit but higher chance of winning (the favourite)
  • Odds of 3.50 = higher potential payout but a lower chance of winning (the underdog)

In live matches, odds update every few seconds. To see the best odds, Match Odds Visit the page.

398 BDT supports all major mobile banking and bank transfer methods popular in Bangladesh.

Mobile Banking:

  • bKash: Fastest option. Both deposits and withdrawals are supported. Minimum ৳100.
  • Nagad: Fast processing. Minimum ৳100.
  • Rocket (DBBL Mobile): Minimum ৳200.

Bank Transfer:

  • DBBL (Dutch-Bangla Bank) net banking and card. Minimum ৳500.

Steps to make a deposit (bKash example):

  • Log in to your 398 BDT account
  • Go to the payment page and select "bKash"
  • Enter the amount and send it to 398 BDT's bKash number
  • Confirm with your transaction ID

To view the full list of payment methods and guides Payment Visit the page.

No questions found matching your search.
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398 BDT FAQ – In More Detail

If you're new to 398 BDT, it's natural to have questions. Is my money safe? How do I make a deposit? What do odds actually mean? These are among the most common concerns for first-time bettors. The FAQ section above provides clear, practical answers to all of them.

Getting started with betting at 398 BDT involves three simple steps — registration, deposit, and placing a bet. Registration is free and takes just 2 minutes. A minimum deposit of ৳100 is all you need, and your welcome bonus is credited instantly. From there, you can bet on your favourite cricket or football matches.

Odds can seem confusing at first, but decimal odds are actually straightforward — the higher the odds, the bigger the potential payout, but the lower the chance of winning. Odds of 1.50 indicate a favourite; 3.00 points to an underdog. In cricket, live odds shift from ball to ball, so timing your bet right really matters.

Common misconceptions about payments

Many people assume that sending or withdrawing money on an online betting platform is complicated. At 398 BDT, it's actually just as straightforward as sending money via bKash or Nagad. The only difference is that after making a deposit, you need to confirm it with a transaction ID – this step is there purely to protect your funds.

KYC verification at withdrawal can feel like an extra step, but it's there to protect you – so no one else can withdraw your money. Once your KYC is complete, you won't need to do it again.

Many members also have questions about match cancellation rules. Simply put: if enough play has not taken place, your stake is refunded. If sufficient play has occurred, bets are settled according to the official result. These rules are based on international betting standards.

Where to go if you don't find an answer

If you can't find your answer in the FAQ above, reach out to 398 BDT support directly. You can chat with us in Bengali via live chat and typically get a response within 2–5 minutes. For detailed queries, emailing us at support@398bdt.com usually gets a reply within 24 hours.

For more specific topics, explore the various pages on the site — Payment, Responsible Gaming, Sports Betting & VIP Full details are available on the page.

Three tips for new members

1. Complete KYC immediately after registering — it will save you from withdrawal delays later. 2. Read the welcome bonus terms before making your first deposit. 3. Set a deposit limit — it makes staying within your budget much easier.

Got your answer? Get started now

Open a free account at 398 BDT, get a 100% bonus on your first deposit, and start betting on everything from cricket to football.

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