Data Protection

398 BDT Privacy Policy – How We Keep Your Data Safe

This page explains, in plain English, exactly what information you provide when registering with 398 BDT — how it is collected, where it is stored, who can access it, and what rights you have. We believe in being fully transparent with our members when it comes to data protection.

Last Updated: January 2026 Language: Bangla SSL Secured

Privacy Policy Summary

Key Facts About Your Data at a Glance

Subject 398 BDT's Location
Data Collection Only the necessary information is collected – name, mobile number, date of birth, and payment details.
Data Sharing Data is not sold to third parties. Authorities may be notified where required by law.
Data Retention For the duration your account is active and for a specified period after closure, as required by law.
Encryption All data transfers are secured with SSL/TLS encryption. Stored data is encrypted as well.
Cookie Usage Cookies are used to improve site functionality and enhance your experience.
Member Rights You have the right to view, correct, and request deletion of your data.

How We Protect Your Information

The six layers through which 398 BDT protects your privacy

🛡️
Two-Step Verification

When you log in, an OTP is sent to your mobile to verify your identity. Even if someone knows your password, they cannot access your account without the OTP.

🚫
Your Data Is Not Sold

398 BDT never sells your personal information to advertisers or third parties. Your phone number and email stay completely private.

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Secure Server Storage

Your data is stored in encrypted form within secure data centers. Multiple layers of firewalls and access controls are in place to prevent unauthorized access.

👁️
Restricted Access Policy

Even within 398 BDT, only essential team members can access member information. Every access is logged and regularly audited.

📋
Transparent Policies

No hidden data collection. This page tells you exactly what we collect, why we collect it, and how we store it. You have the right to know – and we have the responsibility to tell you.

1What Information We Collect

398 BDT only collects the information that is genuinely needed to deliver its services properly. Requesting unnecessary or excessive data goes against our policy.

  • Registration Details: Full name, mobile number, date of birth, and an optional email address.
  • Identity Verification (KYC): National ID (NID) or passport details along with a selfie — required only prior to your first withdrawal.
  • Payment Information: The mobile banking number used for deposits and withdrawals. Card numbers and bank account details are not collected.
  • Transaction History: All deposit, withdrawal, and betting records are automatically saved.
  • Device & Browser Information: IP address, browser type, and screen resolution — used for fraud prevention and site improvement.
  • Support Contact: Messages and chat logs sent to support are retained to maintain service quality.
Is Providing Information Mandatory?

A mobile number and date of birth are required for registration. KYC information is only needed at the time of withdrawal. Email is optional.

2Why and How Your Data Is Used

Collected data is used only for specified purposes. 398 BDT never uses your information beyond what has been explicitly stated.

  • Creating and managing your account, and ensuring secure login.
  • Delivering betting services, updating odds, and settling bet results.
  • Processing deposits and withdrawals.
  • Verifying age and preventing money laundering (in compliance with AML policy).
  • Detecting duplicate accounts or fraudulent activity by the same individual.
  • Service-related communications to members (SMS or email notifications).
  • Analyzing and improving platform performance.

398 BDT may analyze your betting history to show you relevant promotions — for example, if you bet frequently on cricket, you may see cricket-related offers. This is part of your personalized experience and can be turned off at any time upon request.

3Who Your Data Is Shared With

398 BDT does not sell your personal information or share it for advertising purposes. However, limited data may be shared in certain specific circumstances:

  • Payment Processors: Necessary information is shared with services such as bKash and Nagad to process transactions. These providers operate under their own privacy policies.
  • Legal Authority: Data will be disclosed if legally required by a valid government or court order.
  • Fraud Prevention Services: Minimum necessary data may be shared with specialist services to detect suspicious activity.
  • Business Changes: If 398 BDT changes ownership, members will be notified and data may be transferred accordingly.
What We Will Never Do

Your data will never be sold to advertisers, data brokers, or marketing companies. This is 398 BDT's commitment.

4Cookies & Tracking Technologies

The 398 BDT website uses cookies — small text files stored in your browser that help improve site functionality and your overall experience.

  • Essential Cookies: Keeping you logged in, security tokens — the site cannot function without these.
  • Functional Cookies: To remember your language preference, bet slip details, and other settings.
  • Analytics Cookies: To understand which pages are used most and where issues occur. This data is aggregated and analysed anonymously.

You can disable or delete cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to not work properly. Search for "Cookies" in the settings of Chrome or Firefox to find cookie management options.

5How Long Your Data Is Kept

398 BDT does not retain your data longer than necessary. However, certain information must be kept for a defined period to meet legal and regulatory obligations.

  • Active Account: All data is retained for as long as your account remains active.
  • Closed Accounts: After an account is closed, core information is typically retained for up to 5 years to meet any legal or dispute resolution requirements.
  • Transaction Records: Financial transaction records may be retained for up to 7 years in compliance with regulatory requirements.
  • Support Chat: Typically retained for 2 years, then deleted.
  • Analytics Data: Anonymized analytics data may be retained indefinitely, as it cannot be linked to any individual.

Once the retention period ends, data is securely deleted or anonymized so that it can no longer be linked to any individual.

6Your Rights Over Your Data

As a 398 BDT member, you have important rights over your own data. To exercise any of these rights, email us at support@398bdt.com.

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Right to Access

You may request to know what personal information 398 BDT holds about you.

✏️
Right to Rectification

If any of your information is incorrect, you can request a correction.

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Right to Erasure

You may request to close your account and have your data deleted, except where retention is required by law.

⛔
Right to Restrict Processing

You can request that we stop using your data for specific purposes.

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Data Portability

You may request a copy of your data in a standard format (CSV).

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Right to Complain

If you have concerns about data protection, you may file a formal complaint at support@398bdt.com.

7Protection of Children's Data

398 BDT strictly does not serve anyone under the age of 18. Date of birth is required at registration, and age verification is carried out whenever there is any doubt.

If a parent or guardian discovers that their child under the age of 18 has created an account on 398 BDT, please contact support@398bdt.com immediately. The account will be closed, all data will be deleted, and any remaining balance will be handled appropriately.

For Parents

We recommend enabling parental controls on your mobile or browser to prevent underage family members from accessing betting services.

8Changes to the Privacy Policy

398 BDT may update this Privacy Policy from time to time. Updates may occur due to changes in the law, new features, or shifts in how the platform is used.

  • A notice will be posted on the website for any significant changes, and an SMS may be sent to your registered mobile number.
  • The date of any changes will be updated at the top of this page.
  • Continued use of the site after any changes constitutes acceptance of the updated policy.
  • If you object to any policy changes, you may request to close your account.

Make it a habit to check this page periodically. Staying informed about how your data is being used is your right.

9Contact Us

For any privacy-related questions, requests, or complaints, please contact us directly.

  • Email: support@398bdt.com – Privacy-related requests are typically responded to within 3 business days.
  • Live Chat: Chat with us directly via the website's live chat. Responses are available in Bengali.
  • Duration: Support is available 24 hours a day, 7 days a week.

To request data deletion or portability, send an email with "Data Request" in the subject line and include the mobile number registered to your account. Your request will be processed after verification.

Related Policies

Learn More Terms & Conditions and Responsible Gaming View Page.

Why Privacy Matters to 398 BDT

When you create an account on any online platform, you are essentially placing your trust in it – sharing your name, mobile number, and financial details. 398 BDT takes that trust very seriously.

Online fraud is on the rise in Bangladesh. Many people fall victim to data theft through fake websites. Because 398 BDT understands this reality, we invest in security and are transparent about exactly how your data is handled.

Many people aren't sure what SSL encryption actually means. Simply put — when you type your password on 398 BDT, it's converted into a special code before it travels from your phone to our servers. Even if someone were to intercept that data along the way, they would not be able to make any sense of it. This is the same technology used by banks and e-commerce sites.

You Also Play a Role in Protecting Your Data

398 BDT takes every security measure possible, but some things are in your hands. Never share your password with anyone — not even the 398 BDT support team will ever ask for it. If someone claims to be from 398 BDT and asks for your password, it is a scam.

Never share an OTP with anyone after receiving it on your phone. Fraudsters sometimes call pretending to be someone else and ask for your OTP to gain access to your account. 398 BDT will never call you to ask for an OTP.

Be cautious before logging in to 398 BDT over public WiFi. Using your own mobile data or a trusted network is always the safest option.

If you notice any unusual activity on your 398 BDT account — such as a login notification from an unrecognized device or an unexpected transaction — change your password immediately and contact support. Acting quickly can help limit any potential damage.

FAQs

At 398 BDT, you can bet on many sports beyond football and cricket. Tennis coverage spans from the Grand Slams to the ATP Tour. For badminton, you can place bets on BWF Super Series matches. Basketball fans can follow the NBA and EuroLeague. Esports options include BGMI, CS:GO, and Dota 2 tournaments. To get started with any sport, head to the Sports Betting section, select your sport from the left-hand menu, click on your preferred match, and review the bet types and odds available. If you're new, it's best to start with a single bet on a sport you already know.

Say you deposit ৳1,000 at 398 BDT and receive a 100% welcome bonus of ৳1,000 — giving you a total balance of ৳2,000. If the wagering requirement is "5x bonus," you need to place bets totalling ৳1,000 × 5 = ৳5,000. This does not mean you have to win ৳5,000 worth of bets — you simply need to place that amount in wagers, regardless of the outcome. Once the wagering requirement is met, your bonus balance becomes withdrawable. To track your progress, go to the "Bonus" or "Promotion" tab in your account — it shows how much is remaining. Wagering requirements vary by bonus, so it is always a good idea to read the terms before claiming an offer.

Your Data Is Safe – Start Playing Now

Open a free account at 398 BDT. SSL-secured, Bangla support available, and 100% bonus on your first deposit.

SSL Encrypted
Data Is Never Sold
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